What do the Terms of Sale of Custode del Gusto cover?

The Terms of Sale govern purchases made on the Custode del Gusto website, including how orders are placed and confirmed, applicable prices and taxes, accepted payment methods, references to shipping and returns policies, legal guarantees, and consumer rights under EU law.

Are prices shown VAT inclusive and do they include shipping?

All prices are expressed in Euros (EUR) and include VAT. Shipping costs are not included in the product price and are shown separately during checkout.

How is an online sales contract concluded?

The customer selects products, enters the required details, chooses shipping and payment, reviews the order, and confirms it online. The contract is considered concluded when the customer receives the order confirmation email from Custode del Gusto.

Is there a right of withdrawal and a legal guarantee?

Yes. Consumers benefit from a right of withdrawal as described in our Returns Policy and from a 2-year EU Legal Guarantee of Conformity on products, which may entitle them to repair or replacement, or to a price reduction or contract termination in the cases provided by law.

Which law applies and how are disputes handled?

The Terms of Sale are governed by Italian law. For consumers, the competent court is that of their place of residence or domicile. Customers can also use the EU Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr.

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Terms of Sale

Q: Which payment methods are accepted?

We accept credit and debit cards (Visa, Mastercard, American Express), PayPal, and bank transfer in advance. Orders paid by bank transfer are processed after the funds are received.

Last updated: February 2026

Summary: These Terms of Sale explain how online orders with Custode del Gusto work (from cart to confirmation email), how prices and VAT are applied, and which payment methods are accepted (cards, PayPal, bank transfer). They refer to our Shipping Policy and Returns Policy for delivery and withdrawal details. Products are covered by a 2‑year EU legal guarantee, and disputes are governed by Italian law, with access to the EU ODR platform for online dispute resolution.

Introduction

These General Terms and Conditions of Sale govern the purchase of products made through the Custode del Gusto website.

By placing an order, the Customer declares to have read, understood, and fully accepted these terms and conditions.

Seller Identification

Custode del Gusto

Via Jean Calogero, 16
95021 Aci Castello (CT), Italy

VAT: IT06223610871

Email: info@custodedelgusto.com

Phone: +39 366 184 3569

Products

The products offered for sale are described in their respective product pages. Images are purely indicative and may not perfectly represent the product characteristics.

We reserve the right to modify the product offering at any time without notice.

Prices

All prices shown on the website are:

Expressed in Euros (€)
Inclusive of VAT
Exclusive of shipping costs, which are indicated separately

Prices may be modified at any time. The price applied will be the one in effect at the time of the order.

Order Procedure

To place an order:

Select the desired products and add them to the cart
Proceed to checkout by entering the required information
Select the shipping and payment method
Review the order summary
Confirm the order

You will receive a confirmation email with the order summary. The contract is considered concluded upon sending the order confirmation.

Payment Methods

We accept the following payment methods:

Credit/debit card: Visa, Mastercard, American Express
PayPal: secure payment via PayPal account
Bank transfer: advance payment (order processed after receipt of funds)

All payments are processed through secure gateways with SSL encryption.

Product Availability

Product availability is indicated on the website and updated in real-time. In case of unavailability after the order, we will promptly contact you to offer:

An alternative product of equal value
Waiting for restocking
Full refund of the amount paid

Shipping

For detailed information on shipping times, costs, and methods, please consult our Shipping Policy.

Right of Withdrawal

For information on the right of withdrawal and return procedures, please consult our Return Policy.

Legal Guarantee

All products are covered by the Legal Guarantee of Conformity as provided by EU Consumer Rights Directive.

In case of a conformity defect, you are entitled to have the goods brought into conformity through repair or replacement, or to alternative remedies in cases provided by law.

Important: The conformity defect must be reported within 2 months of discovery.

Limitation of Liability

We are not responsible for:

Damages resulting from improper use of products
Delays or failed deliveries due to force majeure
Technical problems with the website beyond our control

Intellectual Property

All website content (texts, images, logos, graphics) is the property of Custode del Gusto or their respective owners and is protected by intellectual property laws.

Any unauthorized reproduction is prohibited.

Applicable Law and Jurisdiction

These terms are governed by Italian law.

For consumers, the competent court is that of the consumer's place of residence or domicile.

For disputes, you can use the European Union's ODR (Online Dispute Resolution) platform: https://ec.europa.eu/consumers/odr

Questions About Our Terms of Sale?

For any clarification:

info@custodedelgusto.com

+39 366 184 3569