Privacy Policy
Last updated: February 2026
Summary: We collect contact, browsing, and purchase data to manage orders, send purchase-related messages, comply with law, and (with consent) send marketing. We store contractual data for 10 years, browsing data for 26 months, and marketing data until consent is withdrawn. You can access, correct, delete, or export your data and object to marketing at any time.
Data Controller
The Data Controller for personal data processing is Custode del Gusto, based in Italy.
For any information regarding the processing of your personal data, you can contact us at: info@custodedelgusto.com
Data Collected
We collect the following types of personal data:
- Contact data: name, surname, email address, phone number, shipping address
- Browsing data: IP address, browser type, pages visited, time spent on site
- Purchase data: order history, product preferences, payment method used
Purpose of Processing
Your personal data is processed for the following purposes:
- Order management and fulfillment
- Communications related to purchases made
- Compliance with legal obligations
- Sending newsletters and promotional communications (with consent)
- Improving our services and user experience
- Anonymous statistical analysis
Legal Basis for Processing
The processing of your data is based on:
- Contract execution: for order management and provision of requested services
- Consent: for sending marketing communications
- Legitimate interest: for service improvement and fraud prevention
- Legal obligation: to comply with tax and accounting obligations
Data Retention
Personal data is retained for the time necessary to achieve the purposes for which it was collected:
- Contractual data: 10 years from contract conclusion (tax obligations)
- Marketing data: until consent is withdrawn
- Browsing data: 26 months
Data Sharing
Your data may be shared with:
- Couriers and shipping services for order delivery
- Payment service providers
- IT and hosting service providers
- Tax and legal consultants
- Public authorities, when required by law
Important: We do not sell or transfer your personal data to third parties for marketing purposes.
Your Rights
In accordance with GDPR (EU Regulation 2016/679), you have the right to:
- Access: obtain confirmation of processing and a copy of your data
- Rectification: correct inaccurate or incomplete data
- Erasure: request deletion of your data ("right to be forgotten")
- Restriction: limit processing in certain cases
- Portability: receive your data in a structured format
- Objection: object to processing for marketing purposes
- Withdraw consent: withdraw consent at any time
Cookies
Our website uses technical cookies and, with consent, profiling cookies. For more information, please consult our Cookie Policy.
We use Google Analytics to analyze site traffic in anonymous and aggregated form.
Security
We adopt technical and organizational security measures to protect your personal data from unauthorized access, loss, or destruction, including:
- SSL/TLS encryption for all communications
- Limited data access only to authorized personnel
- Regular backups and IT protection systems
Changes to Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be published on this page with the date of last update.
Questions or Complaints?
For any questions regarding the processing of your personal data:
You also have the right to lodge a complaint with the Italian Data Protection Authority.